Windows 7 Roll Out Tech (Desktop Support) in Nashville, TN

Beacon Hill Technologies is currently seeking a DESKTOP SUPPORT PROFESSIONAL to immediately help our client in Nashville, TN with a WINDOWS 7 ROLL OUT project in which over 250 PC's need an upgrade to Windows 7. This position is a 4-month contract with the potential for long-term extension and will also require desktop support skills and experience.

This person should have a desktop support background, strong troubleshooting skills, considerable experience with Windows XP and the Windows7 operating system as well as related software including MS Office.

REQUIRED SKILLS:

At least 2 years or more experience in a desktop support role in a mid to large size environment

Must be able to learn new things quickly, not afraid to ask questions and jump in and assist with small learning curve

Exceptional soft skills including interpersonal, written and verbal communication

Expert level troubleshooting abilities within Microsoft operating systems including Windows XP, Windows 7 and related software including MS Office

Strong experience working within Active Directory in a corporate environment including account creations, moves, modifications, permissions and troubleshooting

Experience supporting remote access and home networking/connectivity issues such as VPN

Solid experience supporting various types of hardware including desktops, laptops, phones

Must have outstanding customer service skills, attention to detail, professional in image and speech as well as good with handling difficult users

Must be a self starter, motivated individual

Experience working and documenting within a ticketing system

Please apply directly to this job posting and reference job code: BSR-DS-99