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Win 7 Deskside Support
Eingestellt von CompuCom
Gesuchte Skills: Support, Client
Projektbeschreibung
OVERVIEW
- Installs, configures and maintains client operating systems, hardware and related utilities according to defined standards.
- Provides Tier II level support to those individuals experiencing problems with PC hardware, operating systems, related utilities or Back Office software.
- Ensures that incident management tickets are opened for all problems and requests.
QUALIFICATIONS
- Demonstrated proficiency with computer software including current Windows Operating System
- Experience with Microsoft Office XP/2003/2007/2010 products including Word, Excel, PowerPoint, Access, Visio, Project, Internet Explorer and VMware
- Intermediate to advanced level knowledge and understanding of hardware products, software, operating systems, related utilities, and Back Office systems and products for the client environment
- intermediate understanding of Windows XP and Windows 7 Active Directory technical support experience with knowledge of OU structures, AD security, local and group policy
- Scripting experience including Visual Basic Scripting and batch desirable
- Basic to intermediate understanding of networking, security, database, and software development technology
- Must be able to diagnose and analyze complex problems
- Outstanding customer support/service skills as well as communication skills
- Knowledge of Microsoft's SCCM a plus
Duration of assignment: 9-12 months
Projektdetails
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Einsatzort:
Redmond, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
9 - 12 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges