Websphere Support Analyst

Experienced WebSphere Support Analyst is required to assist the Security Project Team.

Our department

As a professional partner to the business IS&D aims to provide the best IT solutions to several Rabobank International (RI) departments. This consists of: new business development and also includes maintaining and supporting the developed applications. The majority of project activities is done for the RI/RN Wholesale Business production chain that includes all front-, mid-, back office departments and related Compliance, Risk management, Finance & Control and HR departments.

E-commerce-IT department develops - Rabobank International's electronic distribution proposition in cooperation with wholesale business area and as a result, executes E-commerce projects to realise the requested functionality.
E-commerce-IT is also responsible for support and maintenance of these electronic distribution applications and service lines.

Job description:

You will act as support analyst in a dedicated project team: the eClient Security team. The specific goal of the project is realizing the technical implementation of a single sign-on functionality for Rabobank International and Rabobank Nederland applications.

You will provide 2nd-line application support for the E-commerce IT CRM, Sites, ORS Control SA and Treasury systems. You will act on requests from the 1st and 2nd line functional support-team, follow and chaise the correct (incident) procedures within the departments of IS

Experience with/knowledge of WebSphere version 7/8 (for min. 4 years);

Experience with/knowledge of Linux; (MUST)

Experience with/knowledge of LDAP, SQL and Java;

Knowledge of Oracle on conceptual level;

Knowledge of ITIL/ASL;

Knowledge and experience with Agile/Scrum way of working;

Knowledge of and experience with systems and security aspects in a complex (financial) environment;

Knowledge of Internet techniques, processes and workflows (preferred).

Education

HBO/WO (NL) preferably in Programming, Information Technology or Business Engineering.

Personal Qualities:

Customer focus and focus on results;

Ability to motivate and challenge people to get the best from themselves;

Proactive attitude towards tackling issues;

Thinking and sticking to structures, however allowing flexibility to adopt pragmatic solutions;

Ability to work in small teams and in a dynamic international environment;

Self Supporting and steering;

Willing and able to take the initiative.

Skills

Pro-active;

Planning and organizing skills;

Excellent communication skills;

Strong written and verbal communication skills;

Stress tolerance;

Flexible attitude;

Organization sensitivity;

Team consists of 89 persons/FTE's: The Project Manager, 3 Developers, 2 Business Analysts, 1 Tester and the Support Analyst!