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VOIP Technician

Eingestellt von CompuCom

Gesuchte Skills: Voip, Support

Projektbeschreibung

This position is for a VOICE/DATA (VOIP) TECH with experience on Avaya telecom equipment. Tech will be responsible for supervising the installation and maintenance of equipment and components. Must be able to perform config/punch down installs, troubleshooting.

MAJOR JOB DUTIES:

- Test and image desktops and laptops.
- Maintain, analyze, and troubleshoot, software and computer peripherals.
- Ability to set up, configure and add all hardware.
- Assist Corporate Deskside Support Technicians with large IMAC's.
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Provide technical support to end users via telephone.
- Back up and burn end user data.
- Assist in developing and documenting improvements to current processes.
- Assist coworkers in resolution of end users' technical issues.
- Assist coworkers in the execution of established processes and escalations.
- Test, image and clean PC's, laptop, monitors, printers, and other related hardware.

REQUIRED QUALIFICATIONS:

- 2 - 4 years of hands-on technical knowledge of laptop and desktop design and software installation required
- 1 - 2 years' experience in a break-fix environment
- VOIP and Avaya experience
- Familiarity with standard concepts, practices, and procedures within a particular field
- Relies on limited experience and judgment to plan and accomplish goals
- Ability to lift and palletize heavy equipment (PC's, monitors, printers)
- Strong verbal and written communication skills
- A certain degree of creativity and latitude required
- CCNA preferred

*CompuCom supports Employment Equity and Diversity*

Projektdetails

  • Einsatzort:

    Worcester, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Sonstiges

  • Skills:

    voip, support

CompuCom