VOIP (Cisco) Engineer

2 OPENINGS FOR VOIP ENGINEERS (6 MONTH INITIAL CONTRACTS WITH EXTENSIONS LIKELY) WITH A LARGE ENTERPRISE ORGANIZATION IN CHEVY CHASE, MD. THE TELECOMMUNICATIONS DEPARTMENT IS SEEKING HIGHLY MOTIVATED, ORGANIZED, SYSTEMS ENGINEER WITH MINIMUM 5 YEARS OF EXPERIENCE IN VOIP TELEPHONY SYSTEMS DESIGN, IMPLEMENTATION, AND SUPPORT. STRONG TECHNICAL LEADERSHIP IS REQUIRED TO DRIVE LARGE SCALE SYSTEM DEPLOYMENTS THROUGHOUT THE ORGANIZATION. CORE RESPONSIBILITIES: - IMPLEMENT AND MAINTAIN VOIP TELEPHONY INITIATIVES FOR CONTACT CENTERS AND BACK OFFICE - INTERFACE WITH BUSINESS CUSTOMERS AND PEER IT TEAMS TO DEVELOP & ANALYZE REQUIREMENTS AND SOLUTION/SYSTEM DELIVERY - DEVELOP PROCESS AND PROCEDURES FOR IMPLEMENTATION AND OPERATIONAL SUPPORT OF SYSTEMS - 24X7 PRODUCTION SUPPORT & TECHNICAL SUPPORT TO TEAM AND CUSTOMERS

.............................. We will call qualified candidates after review. Resumes will NOT be sent to clients without your approval...............................

REFERRALS WANTED - $1000 REWARD! Refer a colleague to us, and Precision will pay you $1000 if we find a job for that person!

Overtime: straight time

- 5+ years VOIP Engineering experience
- Hands on knowledge of Cisco Unified Contact Center Enterprise (UCCE), Unified Communications Manager (UCM):
- CVP v8.5 (includes CVP Studio)
- UCCE 9.0
- CUCM 9.0
- Unity Connection 9.0
- Cisco Unified Intelligence Suite
- Cisco Prime 9.0
- Understanding & experience in implementing, operating, configuring, and troubleshooting a converged IP network
- IOS Device Configuration & Troubleshooting
- IPv4 addressing
- Subnetting
- VLANs/Voice VLANs
- QoS for Voice
- Network trace tools (eg Wireshark)
- Proven experience in end-to-end problem determination/troubleshooting system issues
- Design/Architect IP Telephony systems
- Familiarity with SIP integration techniques - carrier, cross systems, etc.
- Experience in providing contact center solutions (call routing, CTI, systems integration, etc.)