Virtualization Support Engineer - Citrix Focus

GLASSHOUSE TECHNOLOGIES (AUSTRALIA) PTY LTD is seeking expressions of interest from qualified candidates for the role of Support Engineer in our Virtualization practice in Australia/New Zealand. Specifically, we are looking to augment our existing delivery team with additional resources who can demonstrate the technical expertise, and can assume the responsibility for, the Citrix based solutions delivered by GlassHouse and its partners to customers in Australia/New Zealand.

To be considered, candidates will:

- Have superb interpersonal communication skills and the ability to participate in a team/project and also independently
- Have strong written & verbal communication skills
- Strong customer relationship skills
- Exhibit high levels of motivation to learn and grow in an rapidly evolving technology space

Minimum requirements:

- 3-5 years of direct experience supporting Citrix technologies in a production environment (XA, PVS mandatory)
- Practical support experience with a broad range of Citrix technologies including XenApp, XenDesktop, Provisioning Server, and Netscaler
- Practical experience with DNS and Active Directory
- A working knowledge of Provisioning server, Netscaler, Access Gateway
- Practical experience delivering application integration with Citrix

Preferred requirements:

- Active learning and personal interest in desktop virtualisation and cloud computing
- Extensive end-user desktop experience
- Citrix Certified Enterprise Administrator (CCEA)
- Possibly have background or experience in one or more of the roles of Support Engineer or consultant
- Be based in Sydney and hold a valid visa for working in Australia or New Zealand