Video Integration Engineer

For a big international client of us, in Amsterdam, we're looking for a Video Integration Engineer.

MAIN RESPONSIBILITIES:

- Participate in early phase of projects, preferable in the development phase to take the opera rational needs in to account.
- Gather and analyse data to establish operational requirements
- Work directly with decision makers and end users to understand, define, and document current and possible future reporting goals, needs, and requirements
- Collaborate with technology team members, end users, and other stakeholders to ensure smooth on-boarding into Operations
- Identify trends in the service monitoring tools/dashboards and baseline KPI's.
- Prepare/consolidate the operational and technical Knowledge Base Management system including WiKi etc
- Prepare Event Management (Monitoring & Healthcheck) work instructions
- Prepare Incident Management and Diagnostic work instructions
- Change/Deployment/Warranty technical validations and aftercare work instructions
- Deliver Job Scheduling Management (Housekeeping) system and associated monitoring

Load & Performance testing:

- Load Testing
- Stress Testing

Operational Readiness Acceptance:

- Ticketing Tool: Any new product(s)/service(s) and associated profiles must be setup correctly in the relevant tool allowing full support.
- Operational tools: All Impacted Operations tools as called out during HLR, DBR and IA have been updated and tested.
- Training as called out in the IA has been provided along with supporting material.
- Monitoring: Any new systems/devices being introduced as part of the project need to be integrated into the monitoring tools used by Operations with the correct priority and alarm criteria.
- Management Connectivity (Access): Operations must have the relevant access to any new or changed systems.
- Reporting: Any new or amended reports have been developed & delivered.
- 3rd Party Vendors Operating Model & Funding

KNOWLEDGE, SKILLS & EXPERIENCE

Strong analytical skills and the ability to see at both the helicopter view and focus on detail.
In-depth knowledge of Linux and cloud technologies [aws, kubernetes, docker etc], certification is plus
3-5 years+ experience in Telecoms/ISP/TV and solid understanding and working knowledge of the OSI
Fluent in English (verbal & written) and preferable 1 other European language.
Experience with at least one type of Java application environment, eg JBoss, Tomcat, WebSphere.
Strong and dynamic individual, with the ability to thrive under pressure
Exposure to and understanding of Internet, TCP/IP Systems and Protocols, and Unix based systems. Solid awareness of production operational processes, preferably to ITIL level (certification not required)
Systems Scripting, Shell programming, Perl, Ruby, JavaScript
Knowledge of Apache Web Server Administration and Oracle database Administration [certification is plus]
Proven ability/experience working in a multi layered international Matrix organization having people with different cultural backgrounds

Michael Bailey International is acting as an Employment Business in relation to this vacancy.