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Video Conference Support Job

Eingestellt von Yoh

Gesuchte Skills: Support, Lift

Projektbeschreibung

VIDEO HOTLINE REPRESENTATIVE needed for a CONTRACT opportunity with Yoh's client located in Newtown Square, PA.

THE BIG PICTURE - TOP SKILLS SHOULD YOU POSSESS:

- Video Conferencing networking
- BlueJeans and other Cloud Video Bridging
- MCU bridging, Cisco TMS and Cisco TelePresence

WHAT YOU'LL BE DOING:

- Support of Video Conference platforms (Polycom, Cisco Telepresence) including a Migration to Microsoft LYNC project
- Interface with carriers for trouble reporting (TAC) for existing services and provide guidance to carriers to drive problem resolution
- Maintaining/updating of Video platform documentation using Microsoft Office applications (Word, Excel, etc)
- Perform testing and various conference room setup
- Logging and updating of troubles using SAP IT Direct ticketing system for troubles
- Performing needed wiring changes for Telecom AT&T 110 MDF
- Interface with carriers including ordering of TDM and SIP

WHAT YOU NEED TO BRING TO THE TABLE:

- General knowledge of Video Conferencing networking from Cisco and Polycom
- Knowledge of Fundamental PBX concepts
- Good communication and customer interaction skills
- Working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.)
- Working knowledge of MCU bridging, Cisco TMS and Cisco TelePresence.
- Working knowledge of BlueJeans and other Cloud Video Bridging
- Ability to lift up to 50 lbs
- MS Lync a plus.
- Cisco or Microsoft certifications a plus

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Emily Beaulac

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

TAX TERM: CON_W2J2WSAPAM

Ref:

Enterprise: IT & Telecom

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Webentwicklung, Sonstiges

  • Skills:

    support, lift

Yoh