Verint - Mobile Recording (UK) Specialist (m/f)

REFERENZNUMMER:

326756/9

IHRE AUFGABEN:

-Clarify interface to UK mobile provider, Gateway and Translation/Transcoding functionality and interface to Verint Voice Recording
-Design alternative solution for Gateway and Translation/Transcoding functionality in conjunction with planned UC solution
-Verify the technical aspects of the 3rd party offer or contract
-Calculate and present solution or write technical description of offer to customer and write the technical concept doc for the customer
-Run meetings with customer and Verint
-Eventually update the 3rd party specification document (Word, Visio, Excel)
-Support System Design team in how to monitor and report all aspects of the service and also how to integrate into the inlife service (config + incident handling)
-Verify and control the technical aspects of the 3rd party delivery
-Design and document migration scenarios, define test cases for testing the Voice Drop & Blast solution at customer premises and run test cases
-Write end user/training documentation
-Handover to service team for configuration and service

IHRE QUALIFIKATIONEN:

-Experience with Cisco CCNP/CCIE Collaboration
-UC project experience
-Cisco UC design experience
-Verint Voice Recorder experience

WEITERE QUALIFIKATIONEN:

System architect, Software architect