Vehicle Sales Apprenticeship - Milton Keynes (MK10)

Completing a Vehicle Sales Apprenticeship will provide you with a trade for life which you can use throughout your career. With skills gained in a real trade you will have a lifelong ability to work within the auto sales industry.

Who will I be working for?

The Sytner Group is a leading retailer of prestige vehicles in the UK and are just as passionate about their people as they are about their customers and the cars
they sell. They have achieved 'Sunday Times Best Company to Work For' status six years in a row!

What is a vehicle sales apprentice?

As a Vehicle Sales Apprentice you'll benefit from extensive training by us and our manufacturer partner Mercedes Benz whilst gaining hands on work experience. In addition you can 'earn while you learn' as you'll be supported in studying for a nationally recognised qualification. Your role will be assisting in selling new and used cars, vans and motorcycles.

What is the work like?

As a vehicle sales advisor you will need to be organised, professional, knowledgeable, enthusiastic and well presented. This working environment can be quite competitive as there will be other sales advisors within the same company as well as in other dealerships who are after the same business.
Duties may vary but will typically include:
• Organising and managing your diary and appointments
• Greeting and guiding customers around the showroom
• Negotiating sale and trade-in prices
• Arranging registration plates, road tax and vehicle delivery
• Taking customers through the sales process
• Providing information about the products and advising on suitability for the customer's needs
• Advising customers on additional products and services
• Gathering customer data to enable you to keep them updated of promotions
• Maintaining contact with new and existing customers through telephone and email
• Assisting with advertising, promotions and website updates
• Inspecting vehicle pre and post-sale
• Assisting with ensuring that the showroom and products are clean, tidy and well presented at all times.

How will I learn on a vehicle sales apprenticeship?

This Apprenticeship usually takes two years to gain the Full Level 2 Apprenticeship but candidates will progress onto a Level 3 Apprenticeship as part of the role into either Sales, Fleet or another area of the business. To do this you won't need to go to a further education (FE) college or training centre. Your time will be spent in a place of employment where you will get to learn practical skills from seeing the real working environment. You will shadow qualified advisors so that you are able to learn first-hand how to go about your job. You will also get the opportunity to assist in the day to day tasks. Once you pass your assessments and progress through your course you will be able to start completing tasks on your own. To ensure you are competent in completing tasks on your own a Remit assessor will visit you periodically at the work place to complete assessment testing with you.

What skills are required for me to gain this apprenticeship?

As a vehicle sales apprentice you will need to demonstrate:
• Knowledge of the Sytner Group
• Confidence and an outgoing personality
• A smart and professional appearance and manner
• Excellent communication skills, both written and verbal
• Good level of numeracy
• Ability to negotiate
• Ability to build and maintain good customer relationships
• Competent IT skills - both computers and other hardware such as tablets, smart phones etc.
• An interest in vehicles and their new technologies
• Ability to communicate technical knowledge to customers
• Good presentation skills
• Excellent organisational skills and the ability to work under pressure
• Ability to work as part of a team as well as on your own caseload of work
• Excellent work ethic
• A full clean driving licence is preferred.

What personal qualities are Sytner looking for?

Qualification requirements for the Sytner group include:

Maths & English GCSE grade A-C, certified within the last 5 years
A level standard education.

Candidates must have a keen interest in the motor industry and be reliable, with excellent timekeeping and attendance.
Other qualities the Sytner group are looking for in their candidates are:
• Motivated
• Independent
• Show initiative
• Enthusiastic
• Positive attitude
• Well presented
• Good sense of humour

Salary:

This position will pay £12,000 a year, with bonuses and incentives.