VAS Engineer with Back Office Support Background - Switzerland

CORE - CS - PS - CIRCUIT - PACKET - ERICSSON - NOKIA - NSN - ALCATEL - HUAWEI - SWITZERLAND - ZURICH - BACK OFFICE - SECOND LINE SUPPORT - KPI - SLA - MANAGED SERVICE - EXPANSION - SOFTWARE - HARDWARE - UPGRADE

VAS ENGINEER WITH BACK OFFICE SUPPORT BACKGROUND REQUIRED IN SWITZERLAND.

My client a market leading telecoms operator is looking to recruit a VAS ENGINEER WITH BACK OFFICE SUPPORT BACKGROUND FOR A LONG TERM ASSIGNMENT BASED IN ZURICH, SWITZERLAND.

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YOU WILL PERFORM SECOND LINE SUPPORT WITH NECESSARY EXPERTISE TO SOLVE ISSUES ESCALATED FROM FIRST LINE DIAGNOSTICS ACROSS THE CORE NETWORK.
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PROVIDE GUIDANCE AND IMPLEMENTATION FOR SOFTWARE DELIVERY AND UPGRADES
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PROVIDE TECHNICAL REPORTS TO IDENTIFY CAUSE OF PROBLEMS, AND GIVE PREVENTIVE GUIDANCE TO AVOID SAME PROBLEM HAPPEN AGAIN
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ESCALATE THE TROUBLE TICKET TO THIRD LINE WHEN THEY CANNOT SOLVE IT, AND MONITOR IT UNTIL SOLVED
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FULFILL THE SERVICE CONFIGURATION AND ACTIVATION ACCORDING TO PLAN FOR SERVICE PROVISIONING
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PERIODICALLY EVALUATE THE SERVICE GROWTH BASED ON SUBSCRIBER USAGE AND ASSESS THESE TRENDS
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SYSTEM CONFIGURATION - PREPARE IMPLEMENTATION, ROLLBACK PLAN, CALL A REVIEW MEETING AND EXECUTE CONFIGURATION REQUESTS
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TRAFFIC MONITORING ON EACH VAS NE
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RECOMMENDATION OF THE CAPACITY/SW/HW EXPANSION
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ROUTINE INSPECTION, PREVENTIVE MAINTENANCE
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RESPONSIBLE OF THE KPI AND SLA OF VAS SYSTEMS
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EMERGENCY HANDLING

MY CLIENT ARE WILLING TO CONSIDER CANDIDATES WITH CORE/VAS EXPERIENCE ON ERICSSON, NOKIA, HUAWEI OR ALCATEL LUCENT OR ZTE EQUIPMENT

THIS IS A LONG TERM OPPORTUNITY, WORKING IN A DYNAMIC ENVIRONMENT, FANTASTIC OFFICE AND WILL OFFER THE CHANCE TO WORK ON MARKET LEADING CORE EQUIPMENT.