UX Researcher/User Experience Researcher

A UX Researcher/User Experience Researcher is required by a leading online consumer organisation based in central London. This is a fantastic opportunity to join a market leading organisation just as they kick off their most ambitious digital programme to date!

As a UX Researcher/User Experience Researcher you have a key role in answering some of the most challenging design and insight questions, by conducting and commissioning research. You will design and conduct user research studies across the product cycle, from the concept phase to post-launch evaluation.

You are highly skilled in a range of research methods, with significant experience conducting research to understand user needs, motivations and behaviours. You have experience turning research findings into actionable user centered design and product goals. You excel at creating artefacts that inspire and aid user centered design.

Role Accountabilities

*Participate in strategic research planning. Design and conduct early stage design and product definition activities, including ethnographic research, interviews, personas, design principles, workshops. Drive user centered product definition and iteration.
*Identify the research needs
*Coach and mentor Product & UX colleagues to allow them to actively participate in UX Research
*Design and conduct user research studies, including lab-based usability studies, remote studies (UserZoom) and usability inspections (heuristic evaluations or cognitive walkthroughs).
*Effectively communicate research insights. Drive user centered product definition and iteration.

Experience Required for UX Researcher/User Experience Researcher

*Considerable relevant work experience, including knowledge of a wide range of UX research methods and techniques, such as lab-based field research, usability studies, usability inspections, creation of user profiles or personas, participatory design, surveys, experiment design.
*Successful track record working on mobile products.
*Be able to setup and analyse remote studies in UserZoom (advanced user).

If the role of UX Researcher/User Experience Researcher is of interest please submit your CV for immediate consideration.