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UX Researcher

Eingestellt von Synectics

Gesuchte Skills: Usability, Client, Design

Projektbeschreibung

RESPONSIBILITIES

- Identify usability related project needs, determine appropriate user research methods, plan and implement user research using a variety of techniques (eg, usability testing, heuristic reviews, surveys, review of web trend data, etc).
- Develop metrics to evaluate effectiveness of solutions.
- Develop test plans, interview protocols, and survey questions in support of research projects.
- Act as primary facilitator for both in-person and remote research with users.
- Use appropriate qualitative and quantitative methods to accurately assess the results of research.
- Analyze findings, report insights, and make recommendations to positively impact user experience and meet business goals.
- Instill confidence by quickly grasping projects, asking the right questions, showing passion/genuine interest, proactively researching the topic and sharing benchmarks and best practices.
- Use strategies and methods for user research that demonstrate best practices in the user research field and deep knowledge of information processing and cognition.
- Act as champion for user experience and data driven decision making.
- Work collaboratively and constructively with the project team to problem solve and overcome challenges when competing priorities exist, for example, reconciling usability needs with business needs, technical constraints, and time constraints.
- Create and deliver client ready presentations and documentation of important findings, insights, and actions taken.
- Client work: travel to client sites to conduct user research.
- Speak knowledgeably with client contacts about user research.

SKILLS:

QUALIFICATIONS

- Master's degree in human factors or other related discipline such as cognitive psychology, experimental psychology, anthropology, sociology, or market research
- 5+ years of relevant work experience in user research
- 5+ years of experience using both quantitative and qualitative data-gathering methods
- At least one course in college level statistics and one course in college level research methods/experimental design
- Superior technical knowledge of a range of best-practice user research methods, as well as when and how to apply them: usability testing, survey research, heuristics, card-sorting, customer scenario mapping, analysis of web trend data such as Google analytics, benchmarking, etc.
- Superior analytical, problem-solving and decision-making abilities
- Superior facilitation and interviewing skills
- Superior communication (written and verbal) and presentation skills
- Commitment to quality, customer service, collaboration and teamwork
- Additional Skills: usability testing, heuristic review, survey, experimental design

Projektdetails

  • Einsatzort:

    Lincolnshire, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synectics