UX Architect (m/f/d)

REFERENCE NUMBER:

575425/1

MY DUTIES:

- Continuous optimization of sales and care journeys through data driven decisioning and testing (customer journey mapping, funnel analysis, A/B testing, onsite polls, heatmap analysis)
- Guarantee the quality of the overall user experience
- Leading efforts to define detailed concepts and create wireframes for UPC websites
- Provide insights as well as recommendations for changes, based on behavioral economics and neuro-marketing
- Pro-actively gather and analyze external customer data to influence changes on the Website and gather ideas for improvement
- Setting up and conducting qualitative interviews
- Set up and manage quality control gates and processes
- Being involved in the creation (visual design and copy) and development of the website, using best practices to help develop interface conventions and standards
- Making sure the new website concept is well understood through the organization and implemented by the digital team

MY QUALIFICATIONS:

- At least first online usability or research experience in large size companies or agencies
- Experience in conversation optimization, web analytics and conduction of A/B tests
- Proven track record of expertise for Adobe Marketing cloud (Analytics, Audience Manager, Target, Experience Manager) or comparable tools
- Skills in prototyping/design tools like Axure, Sketch or Adobe XD
- Preferably technical knowledge of simple HTML, CSS and Javascript
- University or Bachelor’s Degree required in Interaction Design, Human Computer Interaction, Marketing, Psychology, Communication Science or similar
- Skills in Microsoft office (PP, Excel)
- Enthusiastic customer minded problem solver with attention to detail
- Autonomous worker with exposure to project management skills, business process redesign principles, tools and techniques a plus
- Experienced in agile projects
- Strong interpersonal and communication skills
- Fluency in English, German is a plus

MY BENEFITS:

- Working together in a team of UX Architect, UX Designers and Conversion Optimizers, both internally and externally
- A highly motivated team and an open way of communication

PROJECT INFORMATION:

- As a modern company, our client manages to constantly develop further and break new ground

ABOUT HAYS:

IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.