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User Support Coordinator - SAP Functional Senior Consultant
Eingestellt von Hanson Regan Ltd
Gesuchte Skills: Support, Consultant, Senior consultant
Projektbeschreibung
Hanson Regan are searching for a SAP User support coordinator
Ensure that support Levels 1/2/3 are prepared for the service with clear responsibilities and means of operation
Hand-over with those organization
Documentation of procedures for Level 1 & 2
Ensure that the overall service is efficient for the end-user: fast resolution of incident and knowledge inquiries
Prepare self-service knowledge base
Clarify with solution teams their role in the support process (level 3)
Good level of English is required, Fluent Spanish
Location: Madrid with travel to France
Ensure that support Levels 1/2/3 are prepared for the service with clear responsibilities and means of operation
Hand-over with those organization
Documentation of procedures for Level 1 & 2
Ensure that the overall service is efficient for the end-user: fast resolution of incident and knowledge inquiries
Prepare self-service knowledge base
Clarify with solution teams their role in the support process (level 3)
Good level of English is required, Fluent Spanish
Location: Madrid with travel to France
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Organisation/Management, Sonstiges