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User Support Coordinator - SAP Functional Senior Consultant

Eingestellt von Hanson Regan Ltd

Gesuchte Skills: Support, Consultant, Senior consultant

Projektbeschreibung

Hanson Regan are searching for a SAP User support coordinator

Ensure that support Levels 1/2/3 are prepared for the service with clear responsibilities and means of operation
Hand-over with those organization
Documentation of procedures for Level 1 & 2
Ensure that the overall service is efficient for the end-user: fast resolution of incident and knowledge inquiries
Prepare self-service knowledge base
Clarify with solution teams their role in the support process (level 3)
Good level of English is required, Fluent Spanish

Location: Madrid with travel to France

Projektdetails

  • Einsatzort:

    Madrid, Spanien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Hanson Regan Ltd