User Research Engineer

USER RESEARCH ENGINEER REDMOND, WA 10 MONTH CONTRACT

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A User Research Engineer does research with users on games and gamers, dealing with the central question of "What is fun?" and how to make games more fun.

OVERVIEW:

- In collaboration with the User Research Lead, conducts usability and playtest studies, analyzes data, and communicates results to product teams.
- Oversees projects and develops and manages relationships with product teams.
- Works with product teams to determine needs and set research goals, then designs and executes studies to meet those goals.

QUALIFICATIONS:

- General knowledge of popular entertainment devices, services, and culture required (console and mobile games, mobile apps, TV programming services, etc.)
- Experience with a variety of multi-function devices currently available, such as the iPad, Kindle HD, iPhone or current Android smartphone, PS Vita, etc.
- General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research
- Must have participated in major research projects that involved running tests and analysing data
- Experience working in an applied research or product development environment and presenting results to critical audiences
- Must be able to work quickly and independently
- Must have excellent interpersonal skills including the ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing)
- BA/BS in Psychology (cognitive, experimental, or social) required, an MA/MS or Ph.D. preferred
- HCI/HFE/HCD, or related field will also be considered

*CompuCom supports Employment Equity and Diversity*Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website.