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Urgent Service Delivery Manager Needed

Eingestellt von Intuition IT Solutions Ltd

Gesuchte Skills: Support, Delphi, Erp, Client

Projektbeschreibung

.* URGENT SERVICE DELIVERY MANAGER NEEDED.*

HOURLY RATE = 80-85 EUROS ALL IN

My global client are urgently searching for a Service Delivery Manager to work on an assignment in Spain for minimum 3 months with an opportunity of an extension. In order to be considered you should have experience in the following;

- Minimum 6 years experience as Service Delivery Manager

Reviewing and approving major changes to go-live
Working with suppliers for the Daily Status Review call on the P1/P2 tickets for the EMEA region
Reviewing and creating Service requestss for the necessary new requirements
Working with EMEA divisional BPOs and power users closely for the issues/concerns on the respective business processes to have the necessary support from suppliers
Keep a track of high priority issues/incidents, P1, P2 tickets till resolution confirmation
Working with Servicedesk team on communication protocols and issues reporting in case of escalated issues
Reporting the status updates to Delphi internal management on high priority issues
Working closely with Global ERP SDM and APAC SDM on operational issues
Reviewing and approving the POs for EMEA Service requests
Working closely with business SMEs on NGT LM area

- English (MUST)

If you have the above and are available to start in May please apply now and send your most up to date CV/profile now to be considered for my global clients fantastic opportunity

SERVICE DELIVERY MANAGER

Projektdetails

  • Einsatzort:

    Spanien

  • Projektbeginn:

    asap

  • Projektdauer:

    3 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Intuition IT Solutions Ltd