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Urgent Opening for Technical Writer L2/L3, Czech Republic, Prague

Eingestellt von GIOS Technology Limited

Gesuchte Skills: Support, Consultant

Projektbeschreibung

HI,

Hope you are doing well.

This is LEO from GIOS TECHNOLOGY LIMITED.

I have an excellent job opportunity with my client and would like to know if you are interested.

JOB DESCRIPTION:- JOB TITLE: Technical Writer L2/L3

LOCATION:- Czech Republic, Prague

CONTRACT DURATION: 4months + extendable contract.

JOB PURPOSE:

CTO IGM Policy Framework Implementation Project is seeking for Level II/III Technical/Process Writer specialized/experienced in creating/developing documentation for IT Infrastructure Implementation/Transformation and/or IT Process/Service Management Implementation/Optimization. The first full time engagement period covers August to December 2015.

KEY REQUIREMENTS:

KEY: Technical writer with experience in ITILv3 best practice. Must have the ability to create, assimilate, and convey technical material in a concise and effective manner.

Create and develop documentation as per the projects requirements.

Assist in planning, creating and developing various manuals, procedure, training materials, instruction guides and other technical documentations.

Participate in IT infrastructure/process/service design meetings with relevant SMEs (Subject Matter Experts).

Gather all relevant IT infrastructure/process/service and support information from relevant SMEs.

Incorporate all information into required IT infrastructure/process/service definition documents, support policies, work instructions, user documents, training guides, and other relevant documents.

Assimilate knowledge during discovery and collaborate with senior management to assess current IT infrastructure/processes/services and define/document improvements in line with ITIL v3 standard.

Assist in identification of discrepancies/gaps in current IT infrastructure/processes/services and deliverables.

Review and edit technical writing by other team members to maintain clarity, consistency, and quality.

Deliver final versions of the materials and submit to document control for release.

Maintain project and task plans and assignments.

Adhere to all departmental policies, procedures, standards, and document templates where applicable.

ROLE REQUIREMENTS

Fluent in English - oral and written

Excellent in technical English.

Excellent technical documentation skills.

5+ year's previous experience in writing technical documentation for IT infrastructure and process/service management.

Experience in ITILv3 best practice required.

Experience with MS Office Tools, MS SharePoint and MS Project.

Pharma experience together with a good understanding of processes/organization etc. is a true asset.

Good understanding of GxP and 21CFR part 11 requirements, preferably in Pharma Industry.

Good written and verbal communication skills. Ability to translate complex concepts into user-friendly, clear, concise information for the end user. Good illustration skills.

Team work in a challenging IT environment. Ability to work in an international as well as multicultural environment.

Flexibility and experience in prioritizing tasks. Ability to deal with variable workload. Ability to achieve goals and resolve issues.

IN ADDITION STANDARD CTO PROJECT ROLE DEFINITION APPLIES:

Assists higher level technical writers with writing and editing technical documentation.

Follows established practices and principles.

Under supervision, may assist with modifications to existing technical documentation. Work is assigned and general instructions given for routine work; more detailed instruction is provided for new projects.

Applies knowledge of company policies and standard practices to resolve problems. Analyzes issues and uses judgment to make decisions.

Escalates non-standard problems or issues. Communicates frequently with the customer and team about the status of activities. Promotes team cooperation and supports team decisions even if different from own views.

SKILL MATRIX

TOTAL YEARS LAST USED (MM/YY)

Experience as Technical Writer

Experience in ITILv2/3

Experience in Pharma

SUBMISSION DETAILS

FULL LEGAL NAME:

CONTACT NUMBER:

EMAIL ADDRESS:

CURRENT LOCATION:

NATIONALITY:

AVAILABILITY TO JOIN:

EXPECTED RATES/CONSULTANT RATE

PLEASE REPLY WITH YOUR UPDATED RESUME AND THE BEST TIME TO CALL YOU TO DISCUSS FURTHER.

Feel free to contact me if you have any queries/questions

LEO SHARMA

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

GIOS Technology Limited