Urgent Need for Accounting-Billing Support Representative - CA

JOB TITLE: ACCOUNTING-BILLING SUPPORT REPRESENTATIVE

CLIENT: PHILIPS.

PAY RATE: $17.00 (W2 WITHOUT BENEFITS)

LOCATION: FOSTER CITY, CA

DURATION: 12 MONTHS.

POSITION TITLE: ACCOUNTING-BILLING SUPPORT REPRESENTATIVE

I. POSITION OVERVIEW:

A. POSITION SUMMARY:

-To generate monthly statistical study counts from Automated Billing System (ABS) and Cloud Billing System (CBS) into SAP to invoice. Work with worldwide Logistics, Sales Specialists, Finance, Customer Care, and Technical Account Managers (TAM) in dealing with customer issues related to study count billings.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Process monthly invoices for assigned Customer Accounts; Fee per Study (FPS) and Capital customers with timeliness and accuracy according to the customer contract and renewals. This includes sorting and analysing the data coming from ABS/CBS.
-Process and send monthly invoices to customers, this includes all adjustments, credits memos
-Research data discrepancies both from ABS/CBS and Heartbeat.
-Work well with Logistics to ensure orders, Purchase orders are processed correctly and invoice when appropriate via SAP
-Work on disputes and research on customers' accounts receivables as part of customers' resolutions and questions with Accounts Receivable
-Communicate problem receivables to Billing Supervisor
-Ensure that unapplied credits are identified on a timely basis and cleared against outstanding receivable balances at month-end
-Good interpersonal skills - must communicate well with others and establish good working relationship with other organizations (Logistics/Sales Specialists/TAM's)
-Need to log issue ticket with CARE and follow up with Customer Service until issues are resolved
-Customer contact as needed to obtain necessary information for billing.
-Identify billing and contracts discrepancies.

II. SKILLS/QUALIFICATIONS:

A. PROFESSIONAL COMPETENCIES:

-Demonstrates attention to detail
-Exhibits ability to learn and apply new skills
-Keeps others adequately informed
-Includes appropriate people in decision making process

B. TECHNICAL/FUNCTIONAL REQUIREMENTS:

-Detail oriented
-Ability to meet deadlines
-Proficient in Microsoft Excel and other Office products
-Proficient in SAP

C. EXPERIENCE REQUIREMENTS: MINIMUM 3 YEARS OF ACCOUNTING EXPERIENCE. WORKING IN SUBSCRIPTION BILLING PREFERRED.

D. EDUCATION: BA DEGREE IN ACCOUNTING