UCCE Engineer

Telecoms UCCE Engineer being sought for global retail organisation.

Tasks will include:
- Develop and implement processes to insure system stability, that meets the business growth, enables connectivity to applications within an enterprise environment, and provide documentation and metrics that reflects the configuration of our telecommunication systems.
- Provide coaching and mentoring for technical Engineering and Operations team members, as well as peers.
- Take the lead in working with our business partners to develop solutions and systems in support of their projects and business requirements.
- Design and development of the telecommunication infrastructure to insure stability for critical applications including disaster recovery and system recovery plans.
- Provide support to associates within Telecommunications as well as other groups for complex production systems and services.
- Definition, discovery, testing and assessment of new products and services and provide recommendations to IT management and business partners.
- Provide strategic advice in determining the long range planning for telecommunication infrastructure and services.

Knowledge, skillswould be a plus Enterprise Video conferencing (would be a plus). Experience configuring and troubleshooting with voice communication systems, call center technologies, call center design, and LAN/WAN environments would be a plus 50% operational tasks and 50% strategic work