TRIM Support Officer

- Immediate start
- CBD location
- Initial 3 month contract

Our client is seeking an experienced TRIM HELPDESK OFFICER to assist the TRIM Administrator in the maintenance of their HP TRIM EDRMS.

Your duties will include:

- Provide 1st level helpdesk support to staff using service management software (Marval 12.5)
- Guide staff phoning the helpdesk in resolving queries and troubleshooting reported issues via remote access to their machines
- Respond to email requests for service including container creation, document deletions and change in permissions
- PROVIDE A PROFESSIONAL SERVICE TO A WIDE RANGE OF CLIENTS

Your background:

- Extensive knowledge of TRIM configuration and its application to business
- Previous experience in a similar role supporting TRIM (version 7.1.1.1821)
- Excellent computer skills
- High-level interpersonal and communication skills with the ability to work autonomously

Please click the apply now button or send your Resume directly.

For further queries please call Maria.