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Transition Manager

Eingestellt von Randstad Technologies

Gesuchte Skills: Client, Support, Network

Projektbeschreibung

Transition Manager - Brussels

1 - Key Purpose of Role - - The management and delivery of Key transition projects and programs of work that are organisationally complex, carry a high degree of risk from start through to in life service and require a senior level of project experience and commercial understanding. This is a documentun transition engagement and Documentum experience is a must.

2 - Key Duties and Responsibilities - - Deliver all transition projects and programs in line with recognised best practice methodoly (managing risk, governance, quality assurance, issue resolution, reporting), where the successful implementation of resource, 3rd party suppliers, account team members and client stakeholders.
- Deliver customer advocacy via exemplary transition project delivery.
- To take full responsibility for the management of wider transition team involving additional project management resourcem internal technical resource, 3rd party suppliers, account team members and client stakeholders.
- To interface with 3rd party suppliers, involving agreement, planning, timelines and quality of deliverables.
- Produce detailed project plans to manage interdependencies.
- Ensure strict commercial change control to manage deviations.
- Adhere to relevant escaltation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues.
- Ensure commercial project milestones are agreed and published and that invoices are reasied with reference to these dates and/or on completion of deliverables.
- Manager the expenditure within the transition, ensuring all costs are recorded agaisnt products and services delivered.
- Create and effectively manage the stakeholders, incorporating all project work-streams.
- Ensure products and services delivered within the transition are within time and budget constraints and meet the required level of quality.
- Monitor the program/project ensuring issues are resolved in a timely manner and the appropriate corrective actions and implented.
- Review the outcomes of the transition projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality customer satisfaction.
- Work with client Transition Manager and domain managers to ensure resources, etc. required for transition are made available in timely and adequate manner
- Regulary report the transtion status to stering committee
- Establish transition acceptance criteria, and work towards meeting the same
- Work closely with client Transition Manager for resource replacement plan
- Ensure that lesson learnt and best practices are taken forward and implement

3 - Knowledge & Experience - - Documentum experience is a must
- Hands on experience in Documentum, Captiva and xPression
- Experience of project delivery in all aspects of the transition life cycle management for the introduction of outsourcing or managed support services, specific examples include, service desk, systems and network management, hardware maintenance and site services.
- Degree level or equivalent desirable
- ITIL Foundations, Practitioner desirable
- Project management Qualification (Prince 2)
- Developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships.
- Being able to demonstrate experience and capability to manage projects autonomously
- Experience of managing, direct or Matrix, project managers, technical resource and other resource assigned to a service transition
- Candidates with service delivery operations or similar disciplines will be considered with relevant project mananagement experience.
- Experience in managing deliverables via 3rd party vendors in a high profile and/or technically innovative enterprise solution
- Commercial experience in the management of projects to budgetary constraints and where effective commercial change control has been incorporated.

Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    12 - 18 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Randstad Technologies