Transition Management and Support

TRANSITION MANAGER/SUPPORT MANAGER

Keywords: Transition Manager, Banking, IT Analysis, 2nd level support,

Our client is a bank with international approach located in Zurich. The firm offers a very professional environment where you will have the chance to use your skills within an experienced team.

We are looking for a contractor/consultant with strong exposure in the technical and business side of Murex, having worked in a similar role. We are looking for a Senior Project Manager for future solution of authentication and authoriazation with E-banking without current hardware devices (Sentinel).

Tasks

Supporting front representatives in all inquiries about advisory offering and dashboard application (2nd level) via email, phone, meetings)

Analyse requests, maintain FAQs and present materials for training

Prepare of progress and error reports

Analyse Data (transition reviews, migration preparation, potential problems)

Requirements

More than 5 years of relevant work experience within banking or the financial industry

Good knowledge in Front Office banking (organization, processes etc.)

IT background in order to process data analysis with IT staff

Good analytical skills

Good communication skills

Fluent English & German, language skills

This is a fantastic contract opportunity to join a leading bank, working within an exciting and fast paced environment.

The assignment duration is planned until for 1,5 YEARS.

Start Date is ASAP.

I am looking forward to receiving your CV.

Best regards,

Alexia Robertson