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Trading Application Supporter

Eingestellt von Michael Bailey Associates - Zurich

Gesuchte Skills: Support, Sql, Oracle, Client

Projektbeschreibung

For our banking client based in Zurich we are currently looking for a

2ND LEVEL TRADING APPLICATION SUPPORTER

Location: Zurich

Start date: ASAP

Duration: 6 months

Languages: English

Primarily, this role will be responsible for providing day-to-day Production Support on a wide variety of incidents and requests to our business clients and technical stakeholders. Your solutions will directly benefit our internal users and external clients working on critical Trading & Sales systems. We have high expectations from our Production Support team, and rely on them to act as owners of the Production environment.

Key deliverables within this role include:

- Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs/overseas businesses

The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.

- Experience with Unix (eg handling files, searching logs, checking processes)
- Experience with SQL querying (Oracle/Microsoft SQL)
- Strong team player
- Good listening
- Ideally 3-5 years experience required

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Michael Bailey Associates - Zurich

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