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Trade Floor Support (EUC - Field Services)

Eingestellt von Gazelle Global Consulting

Gesuchte Skills: Support, Network, Client

Projektbeschreibung

Trade Floor Support (EUC - Field Services) Staff

My blue chip client is currently hiring Trade Floor Support (EUC - Field Services) staff who SPEAK BOTH FRENCH AND ENGLISH FLUENTLY for a long term project with a minimum contract offer of 6 to 12 months.

THE RIGHT TRADE FLOOR SUPPORT (EUC - FIELD SERVICES) WILL HAVE THE FOLLOWING RESPONSIBILITIES:

- Providing customer break fix support during office hours.
- Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems
- Communicating clearly in written and verbal form (French and English mandatory, other European language a plus)
- Possess excellent customer service skills
- Accepting and delivery of all service calls assigned
- Completing all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Other duties may be assigned to meet business needs
- Backup tape replacement
- Executive support
- Handling procurements
- Act as spoke for remote support teams (Network, Datacenter etc)
- Responsibility for the patch panel and the network plugs.
- Support implementing/executing infrastructure-projects (small projects)

THE RIGHT TRADE FLOOR SUPPORT (EUC - FIELD SERVICES) STAFF WILL HAVE THE FOLLOWING:

- Good Communication skills
- ITIL concepts strongly preferred
- MCSE or MCP preferred
- Min 5 years of relevant experience including trading environment.

THE RIGHT TRADE FLOOR SUPPORT (EUC - FIELD SERVICES) STAFF WILL HAVE THE FOLLOWING TECHNICAL/FUNCTIONAL SKILLS:

- Experience with operating system installation using SCMM, anti-spyware, anti-virus, custom and commercial software
- Good experience with trading applications: Reuters, Bloomberg, Ice, NeoVest, TrayPort, FutureSource
- Experience with mobile telephony technologies (iPad, iPhone and Android)
- Excellent knowledge on MS Office suite (2010 and 2013).
- Proficiency in desktop support including knowledge of current Windows operating systems
- Hardware support - laptops, Printers, Desktop, Telephony equipment's break fix
- Backup restore of OS and Data
- Procurement of Hardware, Maintaining the assets and Hardware spare stocks
- Hands on Audio/Video Conferencing experience
- Experience in network troubleshooting
- Good knowledge on windows Active Directory and group policies
- Ability to lift and or move various computer equipment and ladder up to 60 lbs.

If you are interested in this role then please send me your CV ASAP for immediate consideration.

If you are not interested in the opportunity but know someone that may be interested or a good fit for it, please help me and them out by sending me their details or them the details of this role and my details.

Projektdetails

  • Einsatzort:

    Genève, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 to 12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Gazelle Global Consulting

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