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Temporary Sr Customer Service Representative

Eingestellt von OSRAM Sylvania

Gesuchte Skills: Sales, Sap

Projektbeschreibung

OSRAM Sylvania is the #1 lighting manufacturer in North America and a worldwide leader in lighting solutions. Our products feature innovative design and energy saving technology. We sell products for homes, businesses and vehicles primarily under the SYLVANIA brand name in the US and operate under the OSRAM brand in Europe, China and beyond. Around 60 percent of sales come from energy efficient products. Responsibilities for this Temporary Sr Customer Service Representative include: - Research and process distributor lamp rebate and additional credit requests for prompt and timely issuance of claim credits - Research, resolve and proactively prevent valid claims from being rejected or duplicated in SAP due to distributor, field sales or claims department issues - Interact and effectively communicate with internal and external customers on claims related issues - Assure proper maintenance of claims department documents in a timely and organized manner - Complete required distributor mail audits - Assist with ad hoc projects as required by management Qualifications
- Associate's Degree or equivalent required. - Minimum 2-3 years of relevant business experience required - Working knowledge of SAP required - Strong Microsoft Excel skills required - Knowledge of Impromptu, Microsoft Word and Outlook preferred - Strong perceptual, analytical, organizational and communication skills - Help identify and implement process improvements

This position is a temporary position lasting at least 3 months. The selected candidate will receive payroll through an agency. THERE IS A STRONG CHANCE OF THIS POSITION BECOMING PERMANENT.
If you live locally, you are encouraged to apply for this role.

OSRAM SYLVANIA wishes to deal directly with our best and brightest candidates.

We do not work with third party recruiters.

We are an Equal Opportunity Employer and encourage all candidates to apply directly to our site.

Projektdetails

  • Einsatzort:

    Massachusetts, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    SAP Entwicklung, Marketing/Vertrieb

  • Skills:

    sales, sap

OSRAM Sylvania