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Telesales/Web Product Manager
Eingestellt von Synectics
Gesuchte Skills: Support
Projektbeschreibung
- Define the Telesales system customer user experience.
- Identify and document customer and business requirements to guide product and feature development.
- Manage project status and metrics on project ROI.
- Create business case documents (including incremental benefit/cost analysis) for Enterprise and Departmental projects.
- Support the launch of new products and services.
- Manage projects across the entire life cycle.
- Conduct focus groups to define process and system improvements, leading to improved market competitiveness and margin of profitability.
- Other duties as assigned by management.
SKILLS:
SKILLS/COMPETENCIES:
- Strong experience in writing business requirements.
- Knowledge of web technology for designs are desired.
- Experience creating web page wire frames and customer flow diagrams.
EDUCATION/EXPERIENCE:
- BA/BS required.
- 5+ years experience in writing detailed system requirements (business requirement documents).
- 5+ years E-commerce experience preferred.
- 3+ years wireless industry experience preferred.
- 3+ years project management experience.
- 3+ years of experience in telesales product management or product development.
Projektdetails
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Einsatzort:
Bellevue, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges