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Telesales/Web Product Manager

Eingestellt von Synectics

Gesuchte Skills: Support

Projektbeschreibung

PRIMARY DUTIES AND RESPONSIBILITIES:

- Define the Telesales system customer user experience.
- Identify and document customer and business requirements to guide product and feature development.
- Manage project status and metrics on project ROI.
- Create business case documents (including incremental benefit/cost analysis) for Enterprise and Departmental projects.
- Support the launch of new products and services.
- Manage projects across the entire life cycle.
- Conduct focus groups to define process and system improvements, leading to improved market competitiveness and margin of profitability.
- Other duties as assigned by management.

SKILLS:

SKILLS/COMPETENCIES:

- Strong experience in writing business requirements.
- Knowledge of web technology for designs are desired.
- Experience creating web page wire frames and customer flow diagrams.

EDUCATION/EXPERIENCE:

- BA/BS required.
- 5+ years experience in writing detailed system requirements (business requirement documents).
- 5+ years E-commerce experience preferred.
- 3+ years wireless industry experience preferred.
- 3+ years project management experience.
- 3+ years of experience in telesales product management or product development.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Synectics