Telecoms Administrator

My Financial Services client based in Nottingham is currently seeking a Telecoms Administrator to join their team.

Key Skills for a Telecoms Administrator:

*MUST have at least 7 years+ experience in a 'hands-on' technical engineering or administration role.
*Minimum of 5 years experience of working in a Call Centre environment.
*MUST have AVAYA systems/hardware platforms experience (implementation, configuration and support).
*Call centre technologies (including ACD call routing, Agents, Vectoring and VDN's).
*CM 6.1 and CMS 16.1 experience.
*Carrier services configuration and support (SIP Technologies ideally).
*Conferencing and Messaging Systems.
*Expert knowledge of Microsoft Office and Visio applications.
*History of working within a fast-paced environment.

The role:

*May include some occasional on-call work.
*Establish and grow effective relationships with peers.
*MUST have strong knowledge of design and hands-on ability to assist with the Administration, Maintenance and Provisioning of AVAYA PBX System.
*Implementation, evaluation and support experience of new and existing Call Centres in a global distributed environment.
*Engineering and Administration experience of AVAYA VoIP technologies.
*General administration of PBX functions.
*Maintain documentation for all telecommunications systems/devices.

If you wish to apply for the above position, please call me or email

Please be advised if you haven't heard from us within 24 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer.

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.