Telecommunications - Service Software Engineer Job

TELECOMMUNICATIONS - SERVICE SOFTWARE ENGINEER needed for a CONTRACT opportunity with Yoh's client located in Plano Texas.

TOP SKILLS YOU SHOULD POSSESS:

- EMM
- Charging Systems

WHAT YOU'LL BE DOING:

- Responsible for the operations and maintenance of complex customer systems and applications.
- Create and Maintain a stable, efficient, and optimal reporting environment.
- Recommend techniques to improve reporting performance.
- Performing O&M Health checks of MM, Data warehouse system (CRS), Green Plum and reporting environment and making sure it is up-to-date with all the corrections and patches.
- Must ensure all the data loads and batch jobs are completed properly and have integrity every day.
- Support Customers on their problems related to EMM, CRS and its reports.
- Assist Solution Department with technical knowledge of CRS and the whole reporting environment.
- Validation and analysis of Month-End data for customers and making sure all the reports and interfaces are available to them all the time.
- Resolve Trouble Tickets and Change Requests for Reporting
- Provide Customer Support.
- Able to design and implement Ad-Hoc reports from customers' requirements
- Assist in complex trouble ticket analysis.
- Assist in technical meetings with the customer, SDM and SI/SA.
- Assist to develop and manage processes and procedures.
- Assist in SI Project Deliverables (ie ATP).
- Assist with Root Cause Analysis.

WHAT YOU NEED TO BRING TO THE TABLE:

- Business: Accountable, Customer Oriented Customer Relationship Skills, Ericsson Knowledge, and Risk & Changes/Negotiation.
- Human/Relationship: Acts with Integrity, Adaptable/Flexible, Builds Relationships, Communicates Effectively, Influences Others, Leadership Skills, Positive Attitude, Promotes Empowerment, and Provides Feedback.
- Operations: Change Management, Execution Driven, Operational Efficiency, Performance Oriented and Process Management.

TECHNICAL/PROFESSIONAL:
- Performing O&M Health checks of MM, Data warehouse system (CRS) & Reporting.
- Must have good understanding of storage systems from different vendors like EMC, Oracle, HP.
- Must have experience in maintaining Oracle SUN Servers.
- Broad knowledge of Ericsson products and systems and most importantly Ericsson Charging System.
- Must have good knowledge of databases like Oracle, Greenplum, Postgres.
- Experience in SQL, Perl, Shell Scripting.
- Good knowledge of UNIX and Linux

GET HIRED, APPLY NOW!

RECRUITER:Blake Joines

Yoh, a DayJ2W: ENG

TAX TERM: CON_W2J2WYOHFED

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Branch: IT & Telecom