Technologies Engineer (m/f/d)

REFERENCE NUMBER:

536470/1

MY DUTIES:

- Investigate platform and product issues
- Communicate effectively with key stakeholders and management
- Solicit and collect feedback from internal stakeholders
- Establish and foster relationships with key NIBR Informatics (NX) at various levels in the organization
- Generates reports that are accurate, objective, and complete in a timely manner
- Provides regular updates to tickets with frequency depending on priority level

MY QUALIFICATIONS:

- Experience working in large enterprise environment
- Experience with integrating different devices into Enterprise Active Directory and network environment
- Experience troubleshooting complex Mac and Windows 10 operating system issues
- Experience with supporting Microsoft 365 (Office, Teams, Outlook)
- Familiarity with IT service management systems (Jira Service Desk, Service Now)
- Understanding of scripting (VBScript, PowerShell)
- Understanding of TCP/IP and computer networking
- Familiarity with MS Active Directory and group policy
- Exceptional customer service experience
- Ability to work across various organizational entities
- Very strong interpersonal and communication skills (written and verbal)
- Ability to collaborate and excel in a dynamic environment
- Strong prioritization capabilities
- Effective at managing multiple simultaneous requests
- Comfortable with changing priorities

MY BENEFITS:

- Working in an international enterprise environment
- Supporting a well-known pharmaceutical company in latest technologies
- Possibility of contract extension
- Flexible working conditions

ABOUT HAYS:

IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.