Technical Writer - 7-Month Contract (60055)

TECHNICAL WRITER

DURATION: 7-month contract (W2)

LOCATION: Oakland, CA 94612

JOB NUMBER: 60055

CLIENT: One of the country's largest health care and health plan providers

DEPARTMENT: Consulting Group

JOB DESCRIPTION:

- Under the guidance of project team members, the Technical Writer duties include management and creation of required business and system documents in adherence to appropriate standards during business or technical writing processes and projects. These documents could include procedures, user manuals, system operation, and recovery instructions, project proposals, newsletters, presentations, and system design documents.
- Duties also include:
- participation in system design sessions
- proofreading and editing of prepared documents
- research, assimilation, interpretation, formatting and publishing of information on new tools, systems and materials
- the ability to use ingenuity and creative thinking during the preparation of needed documents in an organized, consistent, professional manner
- remaining current in system development methodologies and while remaining compliant with regulations concerning the development of systems and system documents.

RESPONSIBILITIES:

- Explain and write technical ideas into simple language which can be understood by all levels in the organization
- Responsible for organizing, editing and maintaining technical documents; he/she will write material according to a set standard regarding order, clarity, style and terminology
- Coordinate, facilitate, write, track progress, edit, and package documentation
- Plan, create and develop various documents including: standards guides, procedures and policies, user guides, operation, installation documents, instruction guides, Group Charters and other technical documentation
- Edit, update, or make changes to documentation prepared by other writers or personnel
- Interact with project teams

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

- BA/BS preferred; will look at candidates with equivalent work experience
- 5-10 years' relevant experience
- Technical writing and end-user documentation experience
- User Manuals and Online Help experience
- Knowledge of Microsoft Office - Word, Excel, Powerpoint, Adobe, Visio and publishing software
- The ability to clearly explain complicated procedures in simple and understandable manner
- Able to verbally communicate information effectively
- Strong organizational skills, with the ability to multi-task and manage multiple assignments
- Ability to interface with a diverse team - from operations personnel up and including executives