Technical Writer

WE ARE LOOKING FOR TECHNICAL WRITER FOR AN URGENT OPENING WITH ONE OF OUR ESTEEMED CLIENTS.

Job Title: Technical Writer
Job Location: Prague,Czech Republic
JOB TYPE: CONTRACT

RESPONSIBILITIES :

- Key: Technical writer with experience in ITILv3 best practice. Must have the ability to create, assimilate, and convey technical material in a concise and effective manner.
- Create and develop documentation as per the projects requirements.
- Assist in planning, creating and developing various manuals, procedure, training materials, instruction guides and other technical documentations.
- Participate in IT infrastructure/process/service design meetings with relevant SMEs (Subject Matter Experts).
- Gather all relevant IT infrastructure/process/service and support information from relevant SMEs.
- Incorporate all information into required IT infrastructure/process/service definition documents, support policies, work instructions, user documents, training guides, and other relevant documents.
- Assimilate knowledge during discovery and collaborate with senior management to assess current IT infrastructure/processes/services and define/document improvements in line with ITIL v3 standard.
- Assist in identification of discrepancies/gaps in current IT infrastructure/processes/services and deliverables.
- Review and edit technical writing by other team members to maintain clarity, consistency, and quality.
- Deliver final versions of the materials and submit to document control for release.
- Maintain project and task plans and assignments.
- Adhere to all departmental policies, procedures, standards, and document templates where applicable.

REQUIREMENTS :

- Excellent technical documentation skills.
- Experience in writing technical documentation for IT infrastructure and process/service management.
- Experience in ITILv3 best practice required.
- Experience with MS Office Tools, MS SharePoint and MS Project.
- Pharma experience together with a good understanding of processes/organization etc. is a true asset.
- Good understanding of GxP and 21CFR part 11 requirements, preferably in Pharma Industry.

About the Employer

The employer is a multibillion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.

About US

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.