Technical Writer

Job Description/Duties:

- To research and develop electrical troubleshooting manuals for delivery via the Service Information System (SIS) to dealers and customers worldwide.
- Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
- Maintain records and files of work and revisions.
- Confer with client to establish technical specifications and to determine subject material to be developed for publication.
- Potential travel may be required.

SKILLS:

Skills/Qualifications:

- Good electrical & mechanical aptitude are very important, verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
- Ability to work independently and manage one's time.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Knowledge of media production, communication and dissemination techniques and methods.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Knowledge of computer software, such as MS Word, MS PowerPoint, etc.
- Candidates must be team players, have the ability and desire to learn complex technologies, and must be capable of using a variety of complex systems/software to research and develop service information.

Education/Experience:

- Bachelor degree - preferred.
- Two to four years relevant experience with previous technical writing experience required.
- Automotive Technicians have been successful in this position in the past.