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Technical Writer

Eingestellt von CompuCom

Gesuchte Skills: Unix, Network, Magic

Projektbeschreibung

Did you know that Gartner has positioned COMPUCOM as #1 in its Magic Quadrant for End-User Outsourcing? Come work for the leader today!

Seeking a Technical Writer to join our staff. Potential candidates must demonstrate the advanced verbal and written communication skills necessary to play a strong role. Technical Writing with CrossCap includes enhancing our offerings with quality product documentation, including product help and installation guides, technical papers, error messages, and user interface text.

RESPONSIBILITIES

Writing product Help files that span conceptual, reference, procedural, and programmatic topics.

Creating technical papers and best practice documents on subjects such as architecture, product features, and integrated solutions.

Writing installation guides for products that often include database configuration. These guides often include procedures for Windows, Web, Mobile, and UNIX environments.

Developing content plans, referring to style guides, and evaluating product features to create a best-in-class user assistance experience.

Working closely with Product Development Management, Developers, and Quality Assistance to create accurate and useful technical documentation.

Working with customers, both internal and external, to provide documentation that best fits their needs.

REQUIREMENTS

The ability to work with technical resources to create clear and usable product documentation for end users.

Broad writing skills for the production of all types of technical documents, including online help and printed documentation.

The ability to work under tight schedules while providing accurate and precise deliverables.

A technical background in software development and the ability to quickly learn new technology.

Effective time management skills, which includes the ability to schedule and meet deadlines; anticipate dependencies; communicate issues; and know when to escalate efforts.

Must be a self-starter who works equally well independently and in a team environment.

Preferred experience with web Application Server technologies.

Preferred experience writing documentation for both UNIX and Windows environments.

Preferred Bachelor degree in Technical Writing, Computer Programming, English, or similar emphasis.

Excellent written, verbal, and technical communication skills.

.*CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it's all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.

Projektdetails

  • Einsatzort:

    San Francisco, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom