Technical Writer

JOB DESCRIPTION - Technical Writer

This position requires a process-oriented technical resource with the ability to keep pace with fast moving projects that require continual monitoring, measuring and reporting. The individual should possess strong written and verbal communication and should be familiar with PMI project management tools and techniques as this role will directly support the Project Manager in a complex technical environment in a Matrix organization structure. A demonstrated aptitude to rapidly develop concise, actionable reports and to deliver articulate communications verbally and documented meeting notes and related artifacts to support measured project results. Expertise in a complex technical environment is desired and previous experience with Digital Certificates, and Identity Management technologies is also strongly desired. Strong communication skills are required to maintain effective internal and customer relationships.

The Technical writer for Digital Credentials and Signing Services (DCS) will serve as a coordinating resource working closely with the PM and the BAU teams. The primary areas of responsibility will involve collaboration with the internal team and stakeholders to complete the BAU work on a targeted schedule.

Job functions include documenting all project phases using ELC process and established tools and techniques that the Writer has mastered. The Writer must possess strong documentation skills with the ability to quickly pull together project documents, meeting notes, status reports, process and procedural documents and other. Enterprise level required technical writing following SLM and ELC documentation processes and other industry standard best practices as needed.

DUTIES AND RESPONSIBILITIES:

- Must be able to get off to a fast start and work with direct supervision as well as independently as an individual contributor.
- Develop the appropriate project artifacts ie project plans, communication plans, tracking tools in assistance to the PM and team
- Ensure communications and status reports are delivered accurately and timely and help the PM team meet deliverables and milestone timelines.
- Work closely with other resources, technical leads and other Matrix resources responsible to deliver the project

EXPERIENCE

- 3+ years writing for technical projects in an enterprise environment
- 3+ years writing various document types as described above
- 3+ years experience in Identity and Access Management - desired

EDUCATION

- BS in a technical field preferred
- MUST BE A SOLID COMMUNICATE BOTH WRITTEN AND VERBALLY.
- MS Office

Synectics is an Equal Opportunity Employer.