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Technical Support Manager

Eingestellt von Capita Resourcing

Gesuchte Skills: Support, Engineering

Projektbeschreibung

Background
Our central government client is looking to recruit a Technical Support Manager who is responsible to the Programme Manager for the management, tasking, administration, organisation, supervision and line management of the technical support staff. Key subject areas include the provision and maintenance of all technical data and act as the focus for all technical support related queries. Due to the nature of this post preference will be given to candidates who hold valid SC Clearance.

Main Duties/Responsibilities
Duties
1. Responsible for the effective management of all projects assigned to Technical Support. Agree clear, unambiguous and achievable deliverables containing the necessary quality standards and time frames for all projects.
2. Scope all projects and plan the workload for the section. Complete and update the project tasking database on a weekly basis, together with any Technical Support Plans and report significant areas of concern to the Programme Manager. Ensure Technical Supply Support work is carried out to meet a series of Supply Support Business Procedures. Develop/maintain systems and procedures for inclusion in Local Work Instructions for technical support to be completed in a logical and effective manner. Ensuring all work is adequately recorded and supported to comply with ISO 9000. Responsible for the prompt processing of safety related incidents. Provide information for equipment safety cases, including hazard identification and suggest possible solutions. Attend equipment safety panel meetings. Attend the Quarterly Progress Meetings as directed. Ensure the correct technical information is collated and articles produced for inclusion in Technical Bulletins and Magazines. Provide the correct level of representation on meetings, briefings and seminars and determine that actions arising are dealt with promptly and fully. Ensure that Equipment Failure Reports, and Examination of Ordnances reports are processed, analysed and correct action taken, aiming to achieve safe, reliable and sustainable equipment.

Skills/Experience Required
The ability to monitor modification activity and the progress of technical upgrades Previous Project Manager experience The ability to work on multi-task and work on multiple smaller supporting projects Knowledge of Safety Systems

Formal Qualifications Required
HNC/HND in Mechanical Engineering.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Capita Resourcing