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Technical Support Help Desk
Eingestellt von Compucom
Gesuchte Skills: Network, Support, Client
Projektbeschreibung
UNDER THE GUIDANCE OF IT REPRESENTATIVES, DUTIES MAY INCLUDE SOME OR ALL OF THE FOLLOWING:
- Receiving assets, moving equipment within and/or between facilities
- Staging equipment for build/image activity
- Using KP tools to execute PC activity
- Interviewing clients as part of pre-deployment asset discovery
- Executing equipment replacement activity
- Updating asset management system to reflect work performed
- Monitoring daily activity
- Installing and maintaining PC hardware and software
- Troubleshooting network usage and computer peripherals
- Performing system backups and data recovery
- Resolving network communication problems independently
- E-mail administration
- Disk capacity monitoring and network security
- Preparing assets for disposition
- Collaboration with teammates to identify process improvements
- Escalating quickly when issues arise
- Assisting other technicians as needed
- May also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area
REQUIREMENTS:
- Minimum 2 years' experience with PC support, including deployment
- Minimum 2 years' experience with PC hardware troubleshooting and repair
- Minimum 1 year experience with direct client interaction
- Ability to follow written and verbal instructions
- Must be adaptable to change in process or required activities
- Attention to detail
- Ability to learn quickly
- Professional appearance and behavior, including punctuality
- Background check, drivers check, drug screen and health screen required
Projektdetails
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Einsatzort:
California, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges