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Technical Support Engineer - HTML, SQL- Reading
Eingestellt von Progressive aus Düsseldorf
Gesuchte Skills: Html, Support
Projektbeschreibung
Analyze, track and resolve customer issues in a professional, timely manner
Identify alternate solutions when necessary and communicate them to customers
Develop and implement web based support initiatives including internal knowledge base, and customer facing solutions
Manage escalated cases and track to resolution
Debug HTML and SQL related issues.
Qualifications
Bachelor's degree in information technology, computer science or a related field
5-7 years customer support experience for software applications
2+ years with multi-tiered application support experience
1+ year in senior/escalation role
Strong HTML and SQL debugging skills
Excellent interpersonal, written and telephone skills
Ability to function and thrive in a team environment with an appreciation of aggressive goals
Working knowledge of relational database management systems with the ability to write and debug SQL queries
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To find out more about Progressive Recruitment please visit www.progressiverecruitment.com
Projektdetails
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Einsatzort:
Reading, Berkshire, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges
Progressive
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Straße:
Bleichstrasse 8-10
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Ort:
40211 Düsseldorf, Deutschland