Technical Support Engineer

We are here looking for a senior level candidate to join our client based in Amsterdam ASAP.
Preference for candidates with experience in the field of Open stack, Jenkins, Gitlab, Puppet, Terraform.

Tasks:
- Technical support on the SBS IT systems, online broadcast and vod systems t.b.v.
- Incident management: covering incidents by direct response to technical failures or problems and taking care of communication
- enable Suppliers support - share knowledge with fellow administrators
- running changes and maintaining systems in the meaning of patches and install updates
- Monitoring and optimization of performance
- establishment of day-, week and monthly reports (KPIs and service delivery)

Powers and responsibilities:
- technical management of means of production in order to guarantee continuity
- Tuning and planning of maintenance work
- support in projects
- ensure adequate and quick information transfer

Training and professional experience:
- minimum 3 years working experience preferably in the media industry
- knowledge of Windows server, AD, ESX, CentOs, Puppet, Space walk, Jenkins and databases
-knowledge of broadcast, video editing or transcoding - Storage systems