Technical Support Engineer

TECHNICAL SUPPORT ENGINEER

Our client, a leading Global Airline, is looking to appoint an enthusiastic and motivated Technical Support Engineer to take charge of the day to day support of the Sydney branch.

This opportunity exists for a dynamic and proactive Support Consultant to provide support across the business and will include: Desktop, Network & Telephony support as well as responsibility for maintenance/repair of Printers, Faxes etc.

You should have previous experience of working in a remote environment, away from a 'Direct Manager', but always be accessible.

Perhaps you've worked for a large Enterprise size organisation that's based overseas and you've been a single point of contact for local users. You must be able to work autonomously but also be in line with the Team processes and procedures to compliment and fulfil all support tasks.

If you consider yourself to be technically very strong with a proactive approach to getting things done, have an extreme eye for documentation detail, are looking for a long term contract opportunity and have the following background/experience apply NOW!

Background/Experience required:

A minimum of 3 years Level 1-2 Helpdesk Support experience supporting a large, faced paced environment adhering to strict SLA's

Previous experience of support across multiple disciplines including: Desktop, Network, Telephony, Printers, Mobiles etc.

Outstanding written & verbal communication skills

Strong customer service focus

Demonstrable experience across all Microsoft Desktop operating systems and Office suites

Server experience (software & hardware) highly desirable

Nice to have: VMware, CommVault, Dell, Cisco or HP Switching experience!

Flexibility around working hours, potential occasional weekends required for out of hours projects.

Willingness to travel interstate, overseas occasionally, and to other regional locations.

Want to know more about this exciting opportunity?

Submit your CV now with a brief cover letter outlining your current situation and availability.

Please email your resume and state how your skills & experience match the requirements of this position, your salary expectations and your availability.

ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED. Thankyou.