Technical Support

SUMMARY

- Perform hardware preventive and corrective maintenance activities for the simulator.
- With input from Training and IT, assemble needed work plans for simulator hardware work, including developing installation plans and methods for modifications and enhancements.
- Install modifications involving simulator panel hardware changes.
- Specify/order parts and materials required for preventive and corrective maintenance, as well as authorized hardware enhancements.
- Specify and maintain Classroom Technology Components outside scope of IT support.
- Assist Simulator Coordinator with data gathering and validation activities.
- Ensure all maintenance is completed as required in a manner to meet the needs of the site training programs.
- Hardware Maintenance Activities
- Install, troubleshoot, repair, configure, and maintain standard control panel devices. (Switches, lights, meters, potentiometers, chart recorders, horns, etc )
- Install, troubleshoot, repair, configure, and maintain I/O system to the Simulation Computer interface (Chassis, Cards, Power Supplies, device wiring, etc..)
- Install, troubleshoot and repair stimulated electronic panel devices (eg Controllers).
- Install, troubleshoot and repair simulated electronic panel devices (eg Bailey Feedwater controllers, SPING, etc.)
- Vacuum, dust, clean control panels, if not provided by others.
- Removal of unused wiring and components after modifications.
- Follow test procedures when equipment is installed or modified.
- Review and compare plant control room and simulator configuration to identify differences (in conjunction with Training)

HARDWARE WORK PREPARATION ACTIVITIES

- Provide estimates for installation of station modifications for input to Simulator Work Requests.
- Specify parts needed to implement modifications or enhancements.
- Develop work packages as needed for maintenance, modifications, and enhancements.
- Update documentation (including drawings, if applicable).
- Create/modify meter scales as needed for existing equipment.
- Layout/design of control room environment changes. (Instructor booth, furniture, ceiling, NSO desks, etc.)
- Interface the simulator I/O system or computer system to stimulated devices.
- Work with vendors to have designs implemented.
- Implement designs in-house when appropriate.
- Write and maintain guidelines for the operations and maintenance of new equipment.
- Parts Procurement Activities
- Specify parts needed for modifications, enhancements, and repairs.
- Specify/maintain spare parts inventory.
- Specify/maintain consumables inventory.
- Researching, Ordering, Coding, and tracking parts needed for corrective and preventive maintenance and enhancements.
- Modification parts may be handled by Engineering in some cases.
- Shipping, tracking, and receiving components for repair.

ADMINISTRATIVE ACTIVITIES

- Update Simulator Work Requests/Minor Maintenance Issues as needed.
- Update documentation (including drawings, if applicable).
- Assist Simulator Coordinator with plant data collection, physical fidelity comparison walk downs, and scenario testing activities
- Classroom Training Technology Activities
- Specify, Install, troubleshoot, repair, and configure audio-visual systems, digital signage, training mock-ups and other classroom technology not typically maintained by IT
- Develop and update display graphics for instructor workstations and stand-alone simulation systems (ie: V-Panels)
- Assist Training Department with the development of graphics needed for training materials and classroom presentations.

SKILLS:

SKILLS

- Must be comfortable with circuit boards repair, soldering, electronics etc