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Technical Support
Eingestellt von Azule Staffing
Gesuchte Skills: Support, Client
Projektbeschreibung
- Create customized taxonomies based on customized mapping documents that have been developed using the UGT.
- Respond to client inquiries/phone calls in a timely manner to determine and resolve issues with the EDGARizerX software.
- Use information provided by the SEC, in addition to whatever additional material is required, to understand evolving XBRL compliance requirements and the impact on validation built into the software.
- Identify and document issues found in software products.
- Perform testing of planned software upgrades when not assisting clients.
Skillsets - College degree is preferred, but not required
MINIMUM OF TWO (2) YEARS OF EXPERIENCE IN PROVIDING TECHNICAL SUPPORT OR RELATED FUNCTIONS WITH SOFTWARE
- Background in/knowledge of basic accounting principles
Understanding of XBRL is a plus, but not required
- Results-oriented and able to work in a fast-paced environment to meet tight deadlines
- Excellent written and oral communication skills; able to communicate well with external customers
- Excellent and well-developed organization and interpersonal skills
- Understand the big picture and pay rigorous attention to details
- Demonstrated ability to manage multiple tasks and competing priorities in order to meet customer-initiated deadlines
- Be an excellent team player, used to achieving success through others
- Be committed and passionate about achieving desired results and successful delivery
- Must be able to follow established processes and recommend gains in efficiency
Be willing to share knowledge and best practices with a variety of people - Demonstrate a high proficiency with Microsoft Office products, including Excel, Word, and PowerPoint
Projektdetails
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Einsatzort:
Houston, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges