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Technical Support

Eingestellt von Azule Staffing

Gesuchte Skills: Support, Client

Projektbeschreibung

RESPONSIBILITIES: 

- Create customized taxonomies based on customized mapping documents that have been developed using the UGT. 
- Respond to client inquiries/phone calls in a timely manner to determine and resolve issues with the EDGARizerX software. 
- Use information provided by the SEC, in addition to whatever additional material is required, to understand evolving XBRL compliance requirements and the impact on validation built into the software. 
- Identify and document issues found in software products. 
- Perform testing of planned software upgrades when not assisting clients. 

Skillsets  - College degree is preferred, but not required 

MINIMUM OF TWO (2) YEARS OF EXPERIENCE IN PROVIDING TECHNICAL SUPPORT OR RELATED FUNCTIONS WITH SOFTWARE 

- Background in/knowledge of basic accounting principles 

Understanding of XBRL is a plus, but not required 
- Results-oriented and able to work in a fast-paced environment to meet tight deadlines 
- Excellent written and oral communication skills; able to communicate well with external customers 
- Excellent and well-developed organization and interpersonal skills 
- Understand the big picture and pay rigorous attention to details 
- Demonstrated ability to manage multiple tasks and competing priorities in order to meet customer-initiated deadlines
- Be an excellent team player, used to achieving success through others 
- Be committed and passionate about achieving desired results and successful delivery 
- Must be able to follow established processes and recommend gains in efficiency 

Be willing to share knowledge and best practices with a variety of people  - Demonstrate a high proficiency with Microsoft Office products, including Excel, Word, and PowerPoint

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Azule Staffing