Technical Specialist

For our client in The Hague we're looking for a Technical Specialist:

start: 3-3-2014
end: 2-3-2015
rate: 70

Support the global Technical Storage infrastructure across more than 20 locations for Subsurface applications used by our client's departments Exploration and Production professionals.

Main activities:
- Work closely with business customers to understand their demand for amount and type of storage
- Close working relationship with the end users and IT outsourced suppliers to deliver a stable end to end service
- End to End problem management and monitoring across the storage environment.
- On boarding (technical, support, finance) of new functionality into the service
- Develop tools and solutions either in house or in cooperation with storage service provider
- Support the infrastructure directly or in close cooperation with outsource service provider
- Document, maintain and improve service performance metrics
- Maintain and implement new technologies and best practices
- Translating customer requirements in infrastructure design and managing component infrastructure providers delivery on new requirements

Must have:
- Good Exposure to Storage Technologies
- Operational support experience with NetApp and/or EMC Isilon Storage.
- Knowledge of key NetApp components such as hardware, ONTAP, Snapvault, Snapmirror, OnCommand/DFM, MetroCluster, quota management
- Knowledge of key EMC Isilon components such as hardware, OneFS, SnapshotIQ, SyncIQ, InsightIQ, SmartQuotas, SmartPools, SmartConnect
- Working knowledge of Active Directory and DFS
- Infrastructure hosting skills focused on the Redhat Linux OS and/or Windows
- Pro-active attitude - propose and execute technical and service related improvements.
- Customer focused and pro-active attitude - enjoy customer facing, taking end-to-end responsibility.
- Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution.
- Excellent communication skills in English, both spoken and written.
- In-depth analytical and troubleshooting skills on a variety of platforms.
- Open to new challenges and good adaptability to various technical environments
- Strong willingness to learn, improve and share knowledge

Nice-to-have/preferred:
- Project management or Technical project lead experience.
- Experience participating in a virtual team of people delivering services/projects
- Experience in multinational/multicultural enterprise.
- Exposure to the Exploration and Production business, preferably in the Subsurface/Geomatics arena

Is this you? Then we'd like to receive your CV with motivation and hourly/daily rate!