Technical Service Coordinator- Amsterdam, the Netherlands

FOR ONE OF OUR CLIENTS WE ARE LOOKING FOR A TECHNICAL SERVICE COORDINATOR.

Start: ASAP

End: 31-12-2015

Location: Amsterdam with some required travelling

We are now looking for a TECHNICAL SERVICE COORDINATOR WHO WILL BE responsible for the technical support of server based applications. The specific team focuses on complex web applications, J2EE portals, web content management systems, eBusiness portals and Middleware integration platforms.

AREA OF RESPONSIBILITY OF THE TECHNICAL SERVICE COORDINATOR (TSC)

The TSC is responsible for technical design and operation of several services and their compliance according the agreed Service Level Agreements (SLAs).

MAIN TASKS ARE:

Central contact for all technical issues and questions regarding the service and its components

- Planning and design of the operational concept as basis for all software and hardware configurations under consideration of cost, stability and security aspects
- Coordination and implementation of tasks supporting the service life cycle (planning, installation, upgrade, decommission)
- Coordination of incident recovery, planning and implementation of changes, evaluation of problems
- Project management for smaller infrastructure related projects and support of international projects
- 2nd Level Support
- Participation in on-call shifts for high available services (max 9 duty cycles per year)

QUALIFICATIONS:

- You completed a tertiary education or similar study within IT.
- You are Biztalk 2006 and higher certified or working toward it.
- You have minimal 3 years continued experience with Biztalk integration and different supporting Back End systems. This is the minimum requirement.
- Have worked with Biztalk 360 and have experience in setting up access control to the platform and monitoring tools.
- You have good analytical ability and thinking in integration patterns
- You have knowledge of Sql Server administration and clustering thereof.
- You have knowledge of Windows Server administration and supporting technologies ( clustering, Active Directory, virtualization, etc)
- Experience as software developer, by preference in .NET environments is an advantage
- Experience in automation using Powershell Scripting.
- You have knowledge of XML and XSLT
- You have broaden your skill set with Windows Azure and Biztalk 2013 R2
- You have knowledge of Enterprise Integration Patterns and have affinity with Service Oriented Architectures
- You have the ambition to develop yourself further in this area of EAI, ESB and the like.
- ITIL- or project management knowhow are an advantage

PERSONAL SKILLS

- Confident appearance in complex situations
- Analytical, Structured and a problem solver
- Service and customer orientation, good team player, willing to help and resolution oriented
- Self-steering, ready to take over responsibility, structural way of working
- Interested and able to work with different cultures in an international environment, and with contacts in different fields and hierarchies.