Technical Sales- / Customer Service Manager (m/f)

Our client is a global automotive supplier company with thousands of employees and a leader in its field of activity. In this role you will be responsible for regional sales and technical support for program execution matters. This will include interacting with various levels of customer engineers, purchasing managers, and program teams, Customer Supplier Quality Team, Customer Manufacturing, etc. to resolve issues and to help grow the business.For the further development and expansion of the facility in South of Germany our client is looking to fill the position of Technical Sales- / Customer Service Manager (m/f).

Location: South of Germany

Type of contract: permanent, unlimited

Your key tasks:
-Create, release and maintain application rates for vehicle lines and regions.
-Communicate and resolve any customer part number, part pricing, logistics, packaging issues with local customer purchasing team.
-Lead weekly customer meetings to discuss open issues and lead them to resolution/closure in quick manor. #Assist customer and our clients team in troubleshooting system integration issues.
-Identify build requirements for Benches, by working with our client and customer team.
-Assist manufacturing plants in troubleshooting product assembly build issues
-Support specification discussed and negotiated changes working with our client specification group.
- Assist in driving customer quality issues to resolution
-Updating customer vehicles with latest software during proto and launch phases.
-Supported sales staff in sourcing opportunities by local RFQ technical and design reviews with OEM
-Local customer support for vehicle launches, like ISIR, production pricing and quality issues.
-Communicating with customer, sales, development and assembly plan.
-Collaborate with OEM in researching future technologies to meet market trends.
-Assist local customer marketing and sales groups to promote our clients branded audio systems.

Your profile:
-Bachelor's Degree (or equivalent) in Engineering/Business, with a preference in Electrical Engineering
-Experience working on-site at customer with experience in negotiations
-A few years of experience at a technical company in problem solving role (Nice to have: automotive experience with experience preference in Infotainment or audio systems)
-Mechanical or electrical technical background at Automotive or consumer electronic
-Thorough knowledge of mechanical design principles and practices gained from both a good academic foundation and via practical application and experience
-Work experience in international/intercultural environment (Nice to have: Experience working with Korean automotive maker or supplier)
-Customer OEM interface experience
-Ability to work with excel, and power point proficiently
-Strong communication skills
-Well organized with ability to prioritize
-Ability to travel
-Fluent in English, Korean (German is an advantage)

Reference number: BAH-239895

Interested? We are happy to receive your application in English and your salary expectations quoting the Reference Number above to [email protected].