Technical Manager (Salesforce)

Our client are searching for an experienced Salesforce Technical Manager to join them on extendable contract basis in the Netherlands.

Skill set

- 10+ years of experience in development and maintenance, including experience in all life cycle stages of project.
- 2+ years of experience in managing a team in SFDC development projects as Project Manager.
- Have managed projects using Agile Methodology
- Good understanding of overall SFDC architecture & landscape
- Good knowledge & work experience in SFDC configuration, customization & programming
- Should be able to create project plans, execution plans, resource plans, control and monitor budget and other project management activities.
- Must have exposure to project maintenance and support processes and should be able to define and drive these processes in the project.
- Exposure to connecting/interface with customer for day to day project management, issues resolution, planning etc.
- Good communication & articulation skills.
- Understanding of Javascript, Javascript framework such as Jquery, AngularJS, ExtJS, etc. (Added Advantage)
- Dev 401 Certification, Sales or Service Cloud Consultant (Added Advantage), Dev 501 (Added Advantage)

Responsibilities

- Lead one or multiple Salesforce based projects (either on Force or CRM) ensuring adherence to project goals of cost, quality and timelines
- Sole point of contact for L2 and L3 support of salesforce project with support from the offshore team
- Manage multiple different stakeholders (business, operational, technical)
- Prepare, monitor, update and report project plans for effort, schedule, cost and quality
- Oversee the development, support and quality assurance efforts to provide the technical guidance whenever required
- Review and suggest improvements for all project deliverables including requirements, estimates, designs, code, testing, etc.
- Identify & highlight different risks involved and work on mitigation plans
- Participate and facilitate all the technical discussions with team as well as all other stakeholders
- Define best practices for project support and documentation
- Nurture, mentor and motivate the team to deliver in challenging environment.
- Lead and guide the technical consultants during various phases of the project
- Act as a bridge between development team and the customer
- Develop post go live support plans
- Train and encourage end users to use salesforce application

MINIMUM REQUIRED LANGUAGE KNOWLEDGE (SPEAKING+WRITING):

- English