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Technical Lead/Manager

Eingestellt von ComputerNet Resource Group, Inc.

Gesuchte Skills: Support, Iphone

Projektbeschreibung

1 year plus contract for IT Lead Analyst. Must have proven experience as an IT Lead or Project manager.

Duties include:

- Supervise outside vendors. Managing relationships and the delivery of services to client - customers.
- Leads small to medium project teams to deliver services and solutions to all clients.
- Provide maintenance and support for internal and external clients by following procedures, guidelines, and predefined concepts.
- Furnish quality customer service by adhering to predefined service level agreements.
- Proactively takes the initiative to solve problems and provide solutions to all clients. Analyze ticket information to ensure service levels are being met.

Candidate needs to have: 

- Project Management skills; limited experience with techniques for Estimating, Planning, Scheduling, Budgeting, Forecasting.
- Strong communication skills including both verbal and written, limited meeting facilitation, presentations, and interpersonal interactions.
-  Ensure excellence in customer service to all clients.
-  Knowledge of current computer technologies such as Windows  7, XP,  Microsoft Office 2010,  Internet technologies, PC troubleshooting & diagnoses.
- Knowledge of voice systems, Iphone, wireless devices

Ideal candidate will have BS Degree in IT and several IT certifications, PMP is a plus

Email resumes.

Local candidates only, onsite interviews required

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

ComputerNet Resource Group, Inc.