Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Technical Genesys Integration Expert
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Client, Support
Projektbeschreibung
Technical Genesys Integration Expert wanted for our Zurich based client in the banking sector.
YOUR EXPERIENCE/SKILLS:
- 10+ years' working experience in the relevant field
- Proficiency of Genesys solution with deep technical knowledge
- Integration experience of Genesys into large enterprise environments, including infrastructure projects as telephony system replacement
- Strong problem-solving, analytical and synthesizing skills
- Languages: fluent English and German both written and spoken
YOUR TASKS:
- Verifying setup besides the IT department, Infrastructure and 3rd party vendor
- Reviewing current and target set up for the Multichannel Contact Center solution with Genesys Solution, IT, Telephony and 3rd party vendor
- Extending knowledge transfer from different 3rd party vendors
- Ability to communicate technical topics to various target audiences including non-technical business representatives and senior management
START: ASAP
DURATION: 06MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH12516
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
YOUR EXPERIENCE/SKILLS:
- 10+ years' working experience in the relevant field
- Proficiency of Genesys solution with deep technical knowledge
- Integration experience of Genesys into large enterprise environments, including infrastructure projects as telephony system replacement
- Strong problem-solving, analytical and synthesizing skills
- Languages: fluent English and German both written and spoken
YOUR TASKS:
- Verifying setup besides the IT department, Infrastructure and 3rd party vendor
- Reviewing current and target set up for the Multichannel Contact Center solution with Genesys Solution, IT, Telephony and 3rd party vendor
- Extending knowledge transfer from different 3rd party vendors
- Ability to communicate technical topics to various target audiences including non-technical business representatives and senior management
START: ASAP
DURATION: 06MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH12516
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges