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Technical Enablement Resource - Norwegian

Eingestellt von Modis

Gesuchte Skills: Client, Support, Xml, Ssl

Projektbeschreibung

Customer Implementation Specialist

POSITION SUMMARY:
The Implementation Specialist, in conjunction with our financial institution and their clients, will deliver the migration of assigned client transmissions from Legacy transmission banking platforms to the financial institutions go-forward infrastructure and application. Candidate will be responsible for planning and executing system builds, troubleshooting system exceptions, providing consulting and guidance to client on system and industry protocols, and coordinating with both internal and external resources to successfully complete migration process.

RESPONSIBILITIES:

The Implementation Specialist will manage the onboarding process of assigned client transmissions in accordance with the financial institution and GXS existing policies and procedures.

Onboarding/migration responsibilities include:

1. Manage multiple implementations simultaneously using a structured project management approach
2. Research client current configuration within multiple Legacy system(s)
3. Explain all aspects of the process focusing on the recommended implementation and migration approach
4. Coordinate various internal bank and external resources to complete implementations successfully including IT, Operations, and Data Transmission resources
5. Educate and counsel clients regarding networks, receivable networks, industry protocols, data routing, and security issues
6. Configure connectivity and routing builds on the transmissions platform
7. Execute system provisioning and client training in the go-forward system
8. Test and confirm client connectivity to the go-forward system
9. Review and validate go-forward system's transmission format requirements
10. Broker end-to-end integration testing
11. Coordinate client go-live activities
12. Monitor/troubleshoot post go-live transmissions and transition migrated clients to steady state support
13. Provide consultative guidance to the client on systems, with strong focus on the Managed File Transfer Platform
14. Act as the single point of contact for client inquiries and guidance during the migration process and transition to production support
15. Provide consultative guidance as necessary for internal constituents including Application Teams, Client Services and Line of Business

Implementation Specialist performance will be measured against a monthly performance scorecard including:
- Productivity
- Professionalism
- Quality
- Responsiveness
- Client Facing Skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge:
* Communications Protocols (AS2, SSL, SSH, FTP w/PGP, HTTPs), Mainframe, Unix,
* EDI, XML, Business Analysis
* Project Management

Education and Experience:
* Bachelor's Degree

Industry Experience:
* Strong client facing skills and proven ability to multi-task.
* Previous experience with large scale client migrations between bank platforms.

COMPETENCIES SPECIFIC TO THE POSITION:
BEHAVIORAL COMPETENCIES
1. Decision Making: Exercises good judgment by making sound and well-informed decisions; perceives the impact and implications of decisions; makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences; is proactive and achievement oriented.

2. Problem Solving: Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems. Develops reasonable options for solutions when required for decision making.

3. Teamwork/Collaboration: Inspires, motivates, and guides others toward goal accomplishments; develops and sustains cooperative working relationships.

Projektdetails

  • Einsatzort:

    Norwegen

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Modis