Technical Documentation Specialist

The Technical Documentation Specialist develops, writes, edits, reviews and organizes technical documentation related to computer systems such as users' guides, technical manuals and instructional materials to ensure that the text can be understood by non-technical users. Prepares and edits technical publications and works directly with users to establish technical documentation needs.

Knowledge, Skills, and Abilities:

- Knowledge of business processes, computing principles and basic computing terminology used in describing procedures for using computer hardware and software applications
- Skills in written English, grammar, spelling and punctuation to create, edit, and revise technical computer documentation for an academic, information technology or business audience
- Must be skilled in organizing information in a concise, cohesive manner
- Must be highly organized and have the ability to prioritize job functions with strong attention to detail and within required time frames
- Ability to communicate well with all levels of staff and must be detail orientated
- Computer proficiency in Excel, Visio, and Word a must
- Experience in computer based document management systems desired

Minimum Qualifications:

- Three years' experience in technical computer documentation and exposure to a variety of computer systems, OR
- Associate's degree in Computer Science, Technical Communications or Informational Sciences AND two years' experience in technical computer documentation, OR
- Any equivalent combination of experience, training and/or education